The Effect of Workload on Employee Performance Through Work Stress as a Mediating Variable In Employees of PT Citilink Sultan Hasanuddin International Airport Makassar

Authors

  • A. Zalza Sabina Author
  • M. Ilham Wardhana Haeruddin Author
  • Burhanuddin Burhanuddin Author
  • Muh. Ichwan Musa Author
  • Khaidir Syahrul Author
  • Muh. Yushar Mustafa Author

Keywords:

workload, employee performance, job stress, human resource management

Abstract

The approach used in this study is quantitative with descriptive and causal design. The population in this study includes individuals whose number is not known for certain. The sample was determined using the saturated or census sampling method, so that 45 respondents were obtained. Data collection was carried out through questionnaires, then analyzed using the Structural Equation Modeling-Partial Least Squares (SEM-PLS) version 3.0 method. The results of the study indicate that: (1) Workload has a negative and significant effect on performance. (2) Workload has a positive and significant effect on work stress. (3) Work stress has a negative and significant effect on performance. (4) Work stress has a negative and significant effect in mediating the influence of workload on performance.

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Published

2025-08-12

Issue

Vol. 2 No. 3 (2025): AUGUST 2025 - JRBME

Section

Articles

License

Copyright (c) 2025 Jurnal Riset Bisnis, Manajemen, dan Ilmu Ekonomi

Creative Commons License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

How to Cite

1.
Sabina AZ, Haeruddin MIW, Burhanuddin B, Musa MI, Syahrul K, Mustafa MY. The Effect of Workload on Employee Performance Through Work Stress as a Mediating Variable In Employees of PT Citilink Sultan Hasanuddin International Airport Makassar. JRBME [Internet]. 2025 Aug. 12 [cited 2025 Nov. 8];2(3):1-6. Available from: https://dailymakassar.id/ejournal/index.php/jrbme/article/view/128